Cookie Policy
Introduction
Welcome to Hostingenie's Cookie Policy. This policy outlines how Hostingenie uses cookies and similar tracking technologies when you interact with our AI conversational chatbots created using third-party platforms Voiceflow and Voiceglow. By using Hostingenie's services, you consent to the use of cookies as described in this policy.
What are Cookies?
Cookies are small text files placed on your device when you visit a website or use an online service. They are commonly used to make websites work more efficiently and to provide information to the owners of the site.
Types of Cookies Used
Hostingenie uses the following types of cookies:
- Browser Locale Cookie: This cookie determines the preferred language of your browser and is used to display the chatbot in the language preferred by the user.
- Runtime local Cookie: This cookie stores the conversation history of the chatbot on your device for a seamless experience.
Google Analytics
We use Google Analytics to track user behavior on the Chatbot for improvement purposes. Google Analytics may collect additional information about your device and browsing activity. You can learn more about Google Analytics' privacy practices here: https://policies.google.com/privacy.
Purpose of Cookies
- Improving User Experience: Cookies help us personalize your experience by displaying the chatbot in your preferred language and storing chat history for continuity.
- Analytics: Hostingenie uses Google Analytics to track user behavior on the chatbot for improvement purposes.
Data Collected by Cookies
The cookies used by Hostingenie do not collect personal information directly. However, they may store certain data related to your interactions with the chatbots, such as conversation history stored in the "runtime local" cookie.
Cookie Management
You can manage cookie preferences through your browser settings. Most browsers allow you to control cookies, including whether to accept them and how to remove them. However, please note that disabling cookies may affect the functionality of Hostingenie's services.
9. Updates to the Policy
Hostingenie may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
This Cookie Policy was last updated on February 27, 2024.
Contact us
If you have any questions or concerns about Hostingenie's Cookie Policy, please contact us at support@hostingenie.com.